“When I started my journey of entrepreneurship with my 10×10 store, I was focused on only 1 thing – keeping my clients happy. Today, over the course of 20 plus years, seeing how industries have evolved, how technology has progressed, and accordingly how our customers have transformed, one thing that has remained steady is our commitment towards client satisfaction. 50, 100, 200 years from now, when Hindustan Hardware is at the apex of industrial solutions, our motto will remain the same. We are not in the business to sell products. We’re in the business for customer satisfaction.”